Revamping Public Service for Efficiency

The new Minister of Public Service, Government Efficiency, and Implementation, Zulfikar Ally, aims to revolutionize the public service in Guyana. As part of his vision, Ally wants citizens to receive government services swiftly and efficiently, minimizing frustrating encounters.

Key strategies include adopting a paperless system, implementing digital infrastructure, artificial intelligence, and technology integration across various government agencies. The goal is to digitize key services such as security clearance, birth certificates, and passports within the next two years.

A ally emphasized the importance of employee training and behavioral changes to ensure seamless service delivery. He foresees a modern public service within a year, with citizens seeking employment in the sector due to its efficiency and technological advancements.

Source: newsroom.gy

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